- Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction.
- Conduct high-impact business reviews focused on larger-scale growth strategies, profitability, and long-term success.
- Proactively adjust account plans and growth strategies as merchant needs, performance, and market conditions evolve.
- Anticipate detractors, address challenges early, and implement solutions to protect merchant health and performance.
- Recommend and sell DoorDash products that support merchant growth, efficiency, and brand perception.
- Partner with Product, Operations, Sales, and other teams to drive action and outcomes.
- Surface meaningful merchant insights each quarter to inform product improvements, GTM strategy, and internal initiatives.
- Share best practices, provide feedback on negotiation strategy, and support the development of Partner Managers.
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