General Secretary - Amazon Claims and Support
New
R
Remote VAE-commerce
Philippines. Central Visayas, Philippines. Davao Region, Philippines. Region XII, Philippines, ESTFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft Excel
Requirements
- Strong attention to detail and high level of accuracy
- Patient, focused, and able to follow instructions precisely
- Proficiency in Microsoft Excel
- Good written communication skills
- Ability to work independently
- Ability to manage repetitive tasks efficiently
- Experience with Amazon Seller/Vendor Central (plus, training provided)
Responsibilities
- Submit claims on behalf of Amazon seller/vendor accounts
- Monitor, track, and follow up on claim statuses and resolutions
- Handle disputes and ensure proper documentation is provided
- Accurately input and manage data using Microsoft Excel
- Follow detailed instructions and SOPs for claim submission processes
- Maintain organized records of claims and communications
- Communicate updates clearly with internal teams or clients as needed
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