Account Director
New
US - RemoteFull-TimeDirector
Salary not disclosed
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Job Details
- Required Skills
- SalesforcePowerPointGoogle WorkspaceCRM
Requirements
- Account leadership in B2B SaaS or services/consulting
- Managed large accounts ($200K-$2M) in large companies (>500 employees)
- Ability to understand decision-making process and buying centers
- Ability to establish and nurture relationships with key people to expand scope and volume
- Experience operating a global, large-scale account in a first-class fashion
- SaaS experience selling into critical industries (pharma, financial services, professional services, or tech)
- Demonstrated experience working with demanding customers
- Flair for spotting pain points and helping customers form business cases
- Autonomy and resourcefulness
- Ability to make decisions with confidence
- Scrappy, creative, and solution-oriented by nature
- Ability to move fast and act proactively
- Commercial sharpness
- Ability to run numbers quickly and think several steps ahead in negotiations
- Understanding of what truly drives customers' business
- Ability to build a solid business case for C-suite or procurement team
- Comfortable making decisions and forming working hypotheses even without all facts
Responsibilities
- Identify and close expansion, upgrade and renewal opportunities
- Perform account research, mapping and planning (including capturing intelligence on organization design, strategic priorities, Onomi share of wallet, other vendors scope, integration, usage and investments for each of the use cases, understanding budget cycles, and partner mapping, and creating pricing benchmarks against other solutions)
- Execute account retention and expansion plan (inserting Onomi into centers of excellence and delivery units, design operating procedure for flawless execution, coordinating implementation and key integrations, evangelizing buying centers, functions and geo/affiliates with workshops and webinars, partner engagement, briefing and certification)
- Handle first-line account product, compliance and administrative
- Report on sales activities (CRM updates, sales forecasts and pipeline calls)
- Build relationships with key account stakeholders (engaging with new users, fostering trust-based relationships with champions and above event stakeholders (commercial excellence, medical, IT, procurement), establishing open lines of communication with economic buyers, influencing HQ-prescribed technology usage guidelines, facilitating introduction and exec touchpoints at director/VP level with a meaningful briefing, demonstrate value in absolute ROI terms, securing customer presence at customer advisory boards and 3rd party event/roundtables participation)
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