HRBP Director, Global Sales
New
Remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areasFull-TimeDirector
Salary171,120 - 251,600 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- Artificial IntelligenceChange Management
Requirements
- 10+ years of HRBP or equivalent experience in fast-moving, global, high-growth organizations, ideally in SaaS/CpaaS or customer-facing functions
- Sophisticated understanding of sales motions across small-business and enterprise scales
- Experience supporting global revenue organizations and a familiarity with the levers that drive sales performance and growth
- High level of curiosity and practical experience using AI tools to inform strategy forecast capability gaps, or synthesize insights
- Ability to advise senior leaders on workforce strategy, organizational design, and leadership development
- Experience leading HRBP strategy for a Global Sales orgs of 500+ employees, spanning multiple regions (NAMER, APJ, LATAM, EMEA)
- Prior experience with change management, digital transformation, or AI adoption initiatives into a global sales or related business functions
- Advanced analytics or people insights experience, including using AI or automation to inform workforce decisions
Responsibilities
- Serve as the trusted HR advisor to the SVP Global Sales and leadership team, shaping talent strategies that drive growth, innovation, and organizational performance
- Proactively learn the business—including products, customers, and revenue levers—to anticipate business shifts and adjust people strategies in advance
- Develop a deep understanding of Twilio’s sales models, and regional dynamics to forecast talent needs and guide workforce planning (WFP)
- Provide data-driven recommendations and strategic tradeoffs on organizational design, talent allocation, leadership development, and long term capability planning
- Navigate complex transformations—workforce planning, AI adoption, reorganizations—with empathy, clarity, and influence to drive alignment and adoption across key stakeholders
- Provide confidential one-on-one coaching to senior leaders to enhance strategic thinking, drive change management initiatives, and improve performance
- Integrate organizational design considerations into talent planning, aligning structure, scope, and skill needs to support evolving business priorities
- Assess talent gaps and bench strength, leveraging frameworks to identify critical skill needs and successor readiness for continued business growth and scale
- Partner proactively with Talent Acquisition teams to shape pipeline health and ensure talent investments are hyper-aligned with business needs
- Pioneer and lead succession planning, leadership development, and retention strategies for critical roles
- Bring forward proactive insights, trends, and business-relevant narratives rather than just delivering data when asked
- Partner closely with the People Data Solutions & AI team to develop and scale tools—including AI-powered assistants and data orchestration frameworks—to optimize insights, streamline analytics processes, and integrate multiple data sources
- Translate complex data into clear, cohesive narratives for executives, influencing decision-making on talent, structure, and organizational design
- Advise early on change implications and facilitate workshops to help sales leaders evaluate tradeoffs during our ongoing transformation
- Promote initiatives that embed equity, inclusion, and belonging across the global operations organization
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