Own regional sales outcomes and P&L while partnering with Customer Experience leadership.
Execute global go-to-market strategy with a focus on the Enterprise segment.
Deliver quarterly and annual bookings, ARR, and profitability targets.
Drive revenue through new logo acquisition, cross-sell, upsell, and strategic account growth.
Personally engage with executive stakeholders to win top-tier enterprise clients.
Build operational infrastructure, including pipeline management, forecasting, and CRM adoption.
Recruit, develop, and coach a high-performing regional sales team.
Partner with Marketing and Product leadership to provide market insights and inform roadmaps.
Customer SuccessCRM
About Emplifi
Emplifi helps over 20,000 global brands connect meaningfully with their customers. We build a unified customer experience platform that blends social media marketing, commerce, and care. Our solutions power over 4 billion CX interactions every month. This means companies can truly understand and respond to their customers. You will contribute to a platform that shapes digital customer relationships for leading enterprises. Our focus on AI-powered tools means you will work with cutting-edge technology. Join us in transforming how brands empathize with customers and amplify experiences.
How We Work
Emplifi embraces a flexible work model, including remote positions across North America. We value an agile and open-minded culture, fostering high levels of trust and autonomy. Our global team spans over 45 nationalities and operates in 15+ locations worldwide. This diverse environment encourages fresh ideas and professional growth. We are moving into an AI-native future, constantly learning and adapting. You will collaborate with skilled experts across the globe. Our values include enjoying innovation, owning outcomes, building connections, and embracing a growth mindset.
Why Join Us
Drive the AI transformation within a leading marketing organization, impacting how brands engage customers.
Work with cutting-edge AI technologies and tools to solve complex marketing and customer experience challenges.
Contribute to a platform used by over 20,000 global brands, making a significant industry impact.
Benefit from flexible working hours and unlimited PTO, supporting your work-life integration.
Grow professionally within an international, fast-paced, and diverse environment.
Benefits & Perks
Medical, Dental, Vision & Life Coverage Options
Flexible Working Hours
Unlimited PTO
8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available