Business Operations Lead
New
A
Ambience HealthcareHealthcare AI
Remote - USFull-TimeLead
Salary170000 - 200000 USD per year
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Job Details
- Experience
- 4–8 years
- Required Skills
- SQLSnowflakeMicrosoft ExceldbtCRM
Requirements
- 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery
- Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs
- Strong analytical capability—comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data
- Excellent executive communication: crisp memos, clear asks, and tight stakeholder management
- High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership
- Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards
- Healthcare or other regulated industry experience (nice-to-have)
- Hands-on familiarity with modern data stacks as a consumer or partner, such as Snowflake, dbt, and Sigma (nice-to-have)
- Experience building operating cadences in high-growth SaaS startups (nice-to-have)
- Familiarity with CRM and RevOps tooling (nice-to-have)
Responsibilities
- Drive high-leverage, cross-functional initiatives end-to-end – from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks
- Redesign implementation workflows to lift site go-live throughput with the same team capacity
- Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact
- Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education
- Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions
- Launch finance tooling MVPs such as license management and automated monthly true-ups
- Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative
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