- Manage task pipelines and workflow queues across multilingual AI quality audit programs, ensuring timely completion and resolution of bottlenecks.
- Coordinate day-to-day communications with external vendors and partners across multiple languages, projects, and AI evaluation initiatives.
- Triage incoming task requests, validate project scope and feasibility, and prioritize operational activities based on business needs.
- Monitor task progress, identify tooling or process issues, and drive resolution through appropriate stakeholders.
- Pull, organize, and analyze quality audit data to support reporting, operational insights, and stakeholder decision-making.
- Maintain vendor quality scorecards and track performance metrics, throughput, and quality trends across programs.
- Prepare documentation including meeting notes, process documentation, status updates, and reporting materials for distributed teams.
- Support cross-functional collaboration with localization, language management, data analytics, and technical teams to ensure operational excellence.
Data AnalysisProject Coordination