Sales & Customer Success Representative

United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Requirements

  • Strong verbal and written communication skills
  • Comfortable with proactive outbound outreach and relationship management
  • Organized, responsive, and detail-oriented
  • Able to handle both sales activity and customer support with professionalism
  • Skilled at problem-solving and maintaining a positive client experience

Responsibilities

  • Proactively reach out to potential leads via phone, email, and text
  • Follow up consistently with prospects and maintain organized communication
  • Qualify opportunities and coordinate next steps with internal team members
  • Manage day-to-day communication with existing clients
  • Conduct regular check-ins to ensure clients are satisfied and supported
  • Identify, communicate, and help resolve client issues in a timely manner
  • Maintain accurate records of outreach, conversations, updates, and follow-ups
  • Act as a reliable point of contact between prospects, clients, and internal teams
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