Pharmacy Operations Specialist

New

Bask HealthTelehealth

United States. Philippines. Brazil. Argentina. EgyptFull-TimeMiddle

Salary not disclosed

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Job Details

Experience: 2–6 years of experience

Requirements

2–6 years of experience in pharmacy operations, healthcare data systems, or EHR/PBM environments
Exposure to compounding pharmacies or telehealth (preferred but not required)
Familiarity with pharmacy regulations (NABP, DEA, state-level rules)
A detail-first mindset and comfort working with structured data and standardized formats
Experience following or maintaining SOPs and reporting systems
Strong communication and collaboration skills in a startup or lean team setting
PharmD or clinical credentials (not required)

Responsibilities

Ensure pharmacy-facing data for 50,000+ compounded medications is complete and accurate—including name, strength, route, dosage, ingredients, refills, NDC/product ID
Identify and resolve mismatches between back-end's for pharmacy instructions
Maintain and improve Bask’s internal medication taxonomy to drive consistency and scalability
Support the vetting and onboarding of new pharmacy partners based on criteria like price, turnaround time, state licensure, medication offerings, and compliance
Maintain partner records and ensure ongoing documentation is up-to-date
Serve as a day-to-day contact for pharmacy partners, routing questions and resolving minor operational issues
Help track and document compliance with NABP, DEA, and state-specific pharmacy regulations
Flag potential risks or regulatory gaps and collaborate with leadership on appropriate escalation paths
Contribute to documentation and SOPs for internal compliance workflows
Support the rollout of error and adverse event reporting tools
Log and track operational issues raised by providers, pharmacies, and telehealth clients
Participate in root cause analysis and remediation efforts for any reported incidents
Execute defined workflows and processes with precision and consistency
Offer insights to improve SOPs, tooling, or partner communication workflows
Collaborate closely with cross-functional teams, including product, clinical, and compliance

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