- Administer the Office of the General Counsel’s legal systems, including Conga Contracts, Ironclad, DocuSign, and Jira.
- Manage user accounts, provide training and troubleshooting, and communicate substantive system changes to users.
- Maintain template documents, clause libraries, dashboards, reports, and system inquiries.
- Coordinate Contract Lifecycle Management System onboarding and improve workflows for existing users.
- Gather requirements, coordinate system configuration, and organize user testing and training.
- Work with Legal, Finance, Enterprise Services, Business Systems, and other stakeholders to establish project priorities, phases, and schedules.
- Coordinate system migrations, including gathering data requirements and preparing and cleaning data.
- Develop and update training materials, user manuals, and training videos; document and maintain legal team policies and processes.
- Respond to user support requests, including requests in the dedicated Slack channel.
- Prepare and coordinate routine corporate filings, maintain the filing calendar and records, track deadlines, and alert attorneys to issues requiring legal judgment.
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