Super Dispatch

The advanced auto transport platform built for everything carriers and shippers need to move cars faster, smarter, and easier.

101-250 employees

Founded 2013

Automotive

Private Company

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Automotive Logistics Insurance

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions6

Open to candidates within the United States only. All work must be performed from within the United States. This role is not eligible for international remote work.Full-TimeAuto transportPosted

Customer Support Specialist (Bilingual/Spanish)

Provide support by email, chat, and phone to carriers, drivers, shippers, and brokers.
Investigate and resolve billing concerns, including subscription management, invoicing discrepancies, and payment inquiries.
Assist users with SuperPay payment processing, transaction concerns, and setup guidance.
Diagnose and resolve technical and operational challenges, escalating complex issues when necessary.
Educate users on platform features and best practices.
Collect user feedback and document recurring issues for internal review.
Create and maintain knowledge base articles, user guides, and troubleshooting resources.
Partner with product, engineering, and sales to resolve issues.

SalesforceCustomer supportCustomer Success

Showing 1 of 6 positions

About Super Dispatch

Super Dispatch is transforming the vehicle shipping industry, moving nearly 1,000,000 vehicles monthly. You will build platforms that streamline operations for carriers and shippers, eliminating outdated processes. Their end-to-end solutions, like the Super Loadboard and SuperPay, make auto transport faster, smarter, and easier. Super Dispatch is backed by $1.95M in funding from investors like Techstars.

How We Work

Super Dispatch operates with a remote-first culture, enabling you to work from anywhere. Their team is 100% distributed, collaborating across the US and over 13 countries. They value continuous learning, bold risks, and embracing failure as a lesson. You will find a highly motivated team committed to supporting each other's growth and putting the team first.

Engineering at Super Dispatch

At Super Dispatch, you will solve complex problems to revolutionize auto transport. Engineers craft robust backend systems using Java 21 and Spring Boot 3/4. They build scalable test automation frameworks with Cypress and JavaScript/TypeScript. You'll integrate AI agents like Cursor/Codex/Claude code into innovative solutions. This environment fosters learning and welcomes contributions to system architecture and design.

Why Join Us

Shape the future of auto transport by building cutting-edge platforms.
Work in a remote-first culture with flexibility and strong team support.
Solve significant technical challenges using modern Java, Spring Boot, and AI tools.
Drive continuous learning and experimentation in a growth-focused environment.
Benefit from a generous Flex PTO policy and stock options.

Benefits & Perks

Remote First Culture: 100% distributed team.
Gym/Wellness Stipend: $50/month.
Generous Time Off: Flex PTO policy.
Paid Paternity Leave: 6-12 weeks.
Great Gear: Support for home office setup.
Stock Options.

Tech Stack

serverframeworkweb_server

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