- Manage employee relations matters and investigations from intake through planning, interviews, documentation, findings, and recommendations.
- Partner with the Director of People Operations on case strategy, outcome decisions, and executive-level escalations.
- Support employees, consultants, and other worker types across the company’s global footprint and varied local contexts.
- Own the People Operations contribution to SOC 2 personnel controls, including evidence tracking, audit support, and remediation follow-up.
- Maintain People policy documentation, coordinate reviews, and recommend updates with Legal and Security.
- Support compliance escalations, including conflict-of-interest reports and accommodation requests.
- Improve the investigations program, including its processes, documentation, and guidance.
- Serve as a thought partner to other People Generalists on complex cases and investigations.
- Identify opportunities to improve consistency, quality, and efficiency across People Relations and Compliance work.
Compliance