Medical Assistant - Remote
New
B
BelleHealthcare
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2 years
- Required Skills
- EHR
Requirements
- Certified or Registered Medical Assistant (CMA/RMA) required
- 2 years of experience in a medical office, telehealth, or care coordination setting
- Experience using EHR systems (eClinicalWorks preferred)
- Strong organizational skills and high attention to detail
- Excellent written and verbal communication abilities
- Self-motivated and able to work independently in a fast-paced, remote environment
- Experience working with older adult populations preferred
- Naturally empathetic, with strong active listening and problem-solving skills
Responsibilities
- Review Community Health Worker (CHW) appointment documentation for accuracy and completeness, escalating issues to the nurse case manager as needed
- Support care coordination activities, including scheduling follow-up appointments and communicating with members or their caregivers
- Mail and/or email patient care plans and educational materials as directed by case managers
- Accurately update and maintain patient records within the electronic health record (EHR) system
- Protect patient confidentiality and ensure compliance with all HIPAA and organizational policies
- Help deliver high-quality, member-centered care
- Play a key part in improving clinical outcomes, supporting care coordination, and enhancing the experience for both members and their caregivers
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