Receptionist & Patient Scheduler - Remote
New
C
Centered Mind Counseling Services, PLLCMental Health
United States. Utah, United States. Michigan, United States. Tennessee, United States. Arizona, United States. Texas, United States, 8:00 AM to 5:00 PM Pacific TimeFull-TimeMiddle
Salary37440 - 41600 USD per year
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Job Details
- Experience
- At least 1 year
- Required Skills
- Google WorkspaceEHRHIPAA
Requirements
- At least 1 year of professional phone scheduling, medical receptionist, or patient care coordinator experience
- Experience in dental office, medical office, behavioral health practice, spa scheduler, salon, or similar setting
- Comfortable handling a high volume of calls on a multi-line phone system
- Organized, detail-oriented, and accurate, with strong time management
- Comfortable with Google Workspace (Gmail, Google Drive, Google Calendar)
- Ability to learn new electronic health record (EHR) and scheduling systems
- Easy to work with, eager to learn, and takes feedback well
- Brings integrity, professionalism, and genuine compassion for people
- Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific Time
- HIPAA-compliant home office
Responsibilities
- Respond to a high volume of incoming calls, emails, and texts
- Schedule appointments for our providers
- Handle new patient intake – schedule initial appointments and send out new patient paperwork through our portal
- Maintain accurate scheduling, calendar management, and data entry in our practice systems
- Build and maintain warm, professional relationships with clients, providers, and team members
- Coordinate regularly between our scheduling, billing, and clinical teams to ensure clients have a seamless experience
- Maintain HIPAA compliance and client confidentiality in all communications
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