- Respond to a high volume of incoming calls, emails, and texts
- Schedule appointments for our providers
- Handle new patient intake – schedule initial appointments and send out new patient paperwork through our portal
- Maintain accurate scheduling, calendar management, and data entry in our practice systems
- Build and maintain warm, professional relationships with clients, providers, and team members
- Coordinate regularly between our scheduling, billing, and clinical teams to ensure clients have a seamless experience
- Maintain HIPAA compliance and client confidentiality in all communications
Google WorkspaceEHRHIPAA