Senior Business Systems Analyst - GTM / Sales

New

Anywhere in CanadaFull-TimeSenior

Salary117647 - 139706 CAD per year

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Job Details

3–5 years of experience in Revenue Operations, Business Systems, or Salesforce Administration.
Strong hands-on experience with Salesforce administration.
Salesforce Admin certification strongly preferred.
Familiarity with GTM workflows such as account and opportunity management, territory design, and lead routing.
Working knowledge of RevOps tools such as Gong, Hubspot or ZoomInfo is a strong asset.
Ability to translate business needs into system configuration requirements with minimal guidance.
Excellent problem-solving skills, attention to detail, and ability to manage multiple priorities.
Clear communication and collaboration skills, with a service-oriented approach to internal stakeholders.

Configure and maintain Salesforce and integrated GTM systems (e.g., Gong, ZoomInfo, MediaRadar, etc.), ensuring reliability, data integrity, and performance.
Triage and implement enhancement requests in Salesforce by working closely with RevOps, Sales, and other stakeholders.
Support operational processes including territory updates, quota uploads, account ownership changes, and planning cycles.
Execute system changes such as custom fields, validation rules, workflows, and automation to reflect evolving business needs.
Monitor and maintain data quality standards, helping implement validation logic and supporting governance efforts.
Troubleshoot issues and provide front-line support to GTM users while enabling self-serve adoption and process adherence.
Assist in documenting processes and updating user guides to support training and enablement efforts.
Contribute to cross-functional projects related to process automation, CRM enhancements, and GTM system scalability.

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