System and Network Administrator

S
SpotOnRestaurant Tech
Remote, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
AWSGCPJiraConfluenceGoogle WorkspaceSlack

Requirements

  • Hands-on experience building, configuring, and maintaining Identity Providers such as Okta or Active Directory
  • Strong knowledge of networking services and protocols, including TCP/IP, DNS, DHCP, BGP, and OSPF
  • Experience with software security patching automation and monitoring tools
  • Intermediate networking skills, including routing, switching, VPN configuration, and Wi-Fi troubleshooting
  • At least two years of experience in systems management in an intermediate or lead role
  • At least two years of experience administering identity provider platforms
  • At least two years of experience managing and coordinating with ISPs
  • At least one year of experience with Cisco Meraki or an equivalent network platform
  • At least one year of experience with endpoint management (MDM)
  • At least one year of experience with cloud infrastructure (AWS, or GCP) is preferred
  • A four-year technical degree in Information Technology, Computer Science, or a related field, or equivalent professional experience

Responsibilities

  • Configure, maintain, and administer identity provider (IdP) platforms such as Okta, including automation of provisioning, deprovisioning, and access management workflows.
  • Evaluate, recommend, and implement systems that enhance or replace existing solutions, with a focus on security, scalability, and automation.
  • Develop, maintain, and continuously improve internal support documentation, runbooks, and operational procedures.
  • Manage and maintain LAN, WLAN, VPN, WAN, and ISP resources, including both physical and virtual network infrastructure.
  • Monitor, review, and apply patches and firmware upgrades on network devices; maintain network diagrams and topology documentation.
  • Administer and maintain the organization’s fleet of endpoints using MDM tools such as Iru and Manage Engine Endpoint Central.
  • Enforce security policies and compliance requirements across all managed endpoints; manage software deployment, patching automation, and lifecycle management.
  • Support and administer all communication and productivity platforms, including Google Workspace, Slack, Zoom, Atlassian (Jira/Confluence), A/V systems, and meeting room technology.
  • File and track change requests for any production environment testing or impactful changes, ensuring on-call personnel are included in the process.
  • Maintain and update documentation for all tools, resources, and applications used within the team.
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