Project Manager, AI & Automation Delivery
United StatesFull-TimeMiddle
Salary130000 - 160000 USD per year
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Job Details
- Experience
- 3–7 years
- Required Skills
- AgileArtificial IntelligenceMachine LearningSalesforceSCRUMJira
Requirements
- 3–7 years of project management experience delivering technology, digital transformation, or enterprise systems projects.
- Strong working knowledge of Agile and Scrum methodologies with hands-on sprint management experience.
- Experience with Salesforce platforms such as Sales Cloud, Service Cloud, or related CRM ecosystems.
- Familiarity with AI, machine learning, RPA, low-code/no-code, or enterprise automation tools is highly desirable.
- Experience in manufacturing, industrial, or similarly complex operational environments preferred.
- Proficiency with JIRA, Microsoft Teams, and Microsoft 365 tools.
- Excellent communication and stakeholder management skills with the ability to influence without direct authority.
- Strong analytical, organizational, and multitasking skills across multiple concurrent projects.
- Bachelor’s degree in Business, IT, Computer Science, Engineering, or related field, or equivalent experience.
- PMP, PMI-ACP, CSM, or similar certification is a plus.
- Ability to work effectively with distributed teams across time zones and occasional travel up to 20%.
Responsibilities
- Lead full project lifecycles for Salesforce, AI, and automation initiatives from planning through go-live and post-launch support.
- Define and manage project scope, schedules, budgets, resources, risks, dependencies, and stakeholder communications.
- Facilitate Agile ceremonies including sprint planning, standups, sprint reviews, and retrospectives across multiple delivery teams.
- Own and prioritize project backlogs in JIRA, ensuring user stories are clear, estimated, and aligned with business priorities.
- Serve as the primary liaison between business stakeholders, IT teams, vendors, and leadership throughout project execution.
- Coordinate system integrations, data migrations, testing cycles, and user acceptance testing across project workstreams.
- Prepare executive dashboards, steering committee updates, and regular project status reporting.
- Proactively identify issues, remove blockers, and escalate risks to maintain momentum and delivery quality.
- Manage Salesforce implementation and enhancement projects including Sales Cloud, Service Cloud, and related integrations.
- Support intelligent automation initiatives such as RPA, workflow automation, and AI-enabled operational improvements.
- Maintain governance documentation including project charters, RACI matrices, decision logs, and lessons learned.
- Contribute to project management standards, templates, and continuous improvement best practices.
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