Salesforce Solution Architect, Experience Cloud
N
NeuraFlash, Part of AccentureAI, Amazon, Salesforce innovation
Remote - United StatesFull-TimeMiddle
Salary87400 - 266300 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceCRM
Requirements
- Significant business process, technical consulting, or enterprise architecture experience
- 3+ years of CRM industry experience
- Proven ability to design and optimize business processes and integrate processes across disparate systems
- Understanding of basic UX principles
- Willing and able learner of new technologies
- Extremely strong written and oral communication
- Expertise providing solution architecture on Salesforce Experience Cloud
- Salesforce certifications in Service Cloud and Experience Cloud
- Familiarity with charting tools (e.g., Lucidchart)
- Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes
- Involvement in design or development of custom web components
Responsibilities
- Provide industry best practices and serve as a trusted client advisor
- Drive requirement gathering and serve as the Salesforce platform expert
- Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
- Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
- Provide input on detailed design specifications, infrastructure, and project plans
- Translate business requirements into well-architected solutions
- Coach and mentor junior technical and functional team members
- Follow and understand new Salesforce product and technical capabilities
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