Associate Account Manager - Payments
New
T
TalentgratorFintech, Payments, iGaming
Prague, Prague, Czechia. Poland. Georgia. Serbia. ArmeniaFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Russian - native, English - B2+
- Experience
- 6–12 months
- Required Skills
- JiraMicrosoft ExcelConfluenceGoogle Sheets
Requirements
- 6–12 months of experience in client support / account management
- Basic understanding of payment infrastructure
- Strong communication skills
- Confident Excel / Google Sheets user
- Experience with Jira / Redmine / Confluence
- Russian - native
- English - B2+
Responsibilities
- Support merchant onboarding and activation
- Collect and transfer required data to providers
- Coordinate communication during integration
- Monitor contract signing and connection statuses
- Process incoming client requests
- Track ticket statuses and follow-ups
- Update documentation and internal systems
- Assist in preparing expansion proposals
- Escalate complex cases to Account Manager
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