Billing Specialist

New
A
ApartmentIQPropTech
Across the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Microsoft Office Suite

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related field preferred
  • Proven experience in Billing, Accounts Receivable, or a similar finance role
  • Experience working in Multifamily or Proptech space preferred
  • Strong understanding of accounting principles and billing processes
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong analytical and problem-solving abilities
  • Proficient in accounting software and Microsoft Office Suite
  • Knowledge of and/or experience with QuickBooks Online
  • Ability to work autonomously and prioritize workload
  • Work well under pressure, thrive in a fast-paced environment, and stay flexible through growth and change

Responsibilities

  • Issue Resolution: Proactively identify and resolve customer issues related to slow pay or non-payment of invoices.
  • Cross-functional Collaboration: Maintain proactive communication with both external clients and internal teams to bridge payment gaps.
  • Relationship Building: Develop and maintain a professional, long-term relationship with Rentable customers.
  • High-Volume AR Inbox Management: Own and actively monitor the accounts receivable email inbox.
  • Responsive Communication: Prioritize fast, effective follow-up with customers and internal partners.
  • Activity Tracking: Record and document all daily outreach efforts.
  • Metric Management: Accountable for improving AR performance through concise AR Aging metrics.
  • Strategic Growth: Become proficient in understanding the company's AR-Collections life cycle within a 3-month time frame.
  • Proactive Prevention: Focus on root cause analysis and AR aging prevention to stop payment delays before they occur.
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