Commercial Account Manager - UK
New
M
MattermostSaaS
UKFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–5+ years
- Required Skills
- Salesforce
Requirements
- 2–5+ years of experience in sales, account management, renewal management, or commercial closing roles
- Demonstrated ability to manage multiple sales cycles in parallel
- Strong discovery, communication, and deal execution skills
- Experience using CRM systems
- Experience selling into regulated environments (preferred)
- Exposure to commercial procurement processes (preferred)
- SaaS or enterprise technology sales experience (preferred)
- Salesforce experience (preferred)
Responsibilities
- Own and execute inbound-led net-new opportunities
- Qualify and close small to mid-sized deals for customers not aligned to strategic AE territories
- Run discovery, qualification, objection handling, and closing motions independently
- Lead expansions within existing accounts when scope and complexity allow
- Identify upsell and cross-sell opportunities through customer engagement and usage insights
- Manage inbound expansion requests from existing customers (e.g., incremental license additions)
- Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
- Collaborate cross-functionally to ensure smooth, on-time renewals
- Maintain strong CRM hygiene, forecasting accuracy, and deal documentation
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