Principal Product Manager - Telehealth
New
100% remote within the United States, EST hoursFull-TimePrincipal
Salary150000 - 200000 USD per year
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Job Details
- Experience
- 4-7+ years
- Required Skills
- SQLSalesforce
Requirements
- Minimum of 4-7+ years of Product Management experience
- Hands-on work in Digital Health, Telehealth, or HealthTech environment
- Experience with 0-1 Product build
- Experience with subscription Product
- Experience building or integrating telehealth or digital intake workflows
- Strong understanding of regulated data handling, privacy, and security best practices
- Experience working with engineering on API integrations and platform builds
- Bachelor’s degree in Project Management, Computer Science or a related field
- Familiarity with SFCC
- Familiarity with SFDC
- Familiarity with SQL
- Impeccable organization and time management skills
Responsibilities
- Develop product strategy for telehealth-connected offerings and workflows
- Define and maintain a prioritized roadmap aligned with business initiatives
- Identify opportunities to improve conversion, revenue, and customer experience
- Design and manage the telehealth user journey including scheduling, intake, provider review, and follow-up
- Partner with engineering to integrate with telehealth platforms, EHR systems, or third-party API’s
- Collaborate with Marketing & CX to ensure clear customer workflows and messaging
- Define features such as appointment flow, documentation delivery, payment logic, and customer notifications
- Build and manage the end-to-end Experience (Customer < Provider < document issuance < storage & retrieval)
- Ensure HIPPA, PHI, and regulatory compliance in collaboration with Legal & Compliance
- Work with providers and/or telehealth partners to establish review processes
- Create scalable, secure, and auditable workflows for ongoing use
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