Principal Product Manager – Monetization & Billing
S
SmartsheetSoftware as a Service
USFull-TimePrincipal
Salary182500 - 238750 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- Salesforce
Requirements
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience
- 8+ years of experience supporting enterprise systems as a Product Manager, Systems Analyst, or similar role, with increasing ownership and scope
- Strong experience working within Order-to-Cash, billing, subscription, or monetization systems in a SaaS environment
- Deep understanding of SaaS business models including subscriptions, usage-based pricing, consumption models, and revenue workflows
- Experience working across multiple enterprise systems such as Salesforce, billing platforms, and financial systems
- Strong systems thinking and ability to design and reason about complex cross-system workflows and data flows
- Experience translating evolving business models into scalable system capabilities
- Ability to operate at both strategic and tactical levels, defining vision while driving execution
- Strong prioritization skills and comfort balancing business flexibility, technical constraints, and operational risk
- Excellent analytical and both verbal and written communication skills with the ability to influence senior stakeholders
- Experience supporting or enabling new pricing paradigms, monetization strategies, or platform transformations is strongly preferred
Responsibilities
- Own the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms across Smartsheet
- Define how pricing, packaging, and monetization models (subscription, usage-based, consumption, multi-year agreements) are implemented across systems
- Partner closely with Product Engineering, Sales Operations, and Finance stakeholders to understand monetization workflows, constraints, and opportunities
- Steward the end-to-end lifecycle from quote to provisioning to billing to revenue alignment across systems
- Define and evolve entitlement and provisioning models that connect the core product platform with GTM and billing systems
- Ensure reliable integrations and data flows across Salesforce, product platforms, billing systems, and financial systems
- Translate complex monetization and pricing requirements into clear system-level decisions, tradeoffs, and prioritization
- Balance flexibility for new business models with system integrity, auditability, and operational simplicity
- Identify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundaries
- Partner with Engineering teams to design scalable, integration-driven solutions that support evolving SaaS and AI-driven business models
- Establish and monitor metrics that track monetization system health, accuracy, and operational performance
- Communicate roadmap direction, tradeoffs, and system constraints clearly to senior leadership and stakeholders
- Support governance, readiness, and lifecycle planning for monetization-related system changes and enhancements
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