Admin & Sales Coordinator - Roofing
New
R
Remote RavenRoofing
PhilippinesFull-TimeMiddle
Salary6 USD per hour
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Job Details
- Required Skills
- Microsoft OfficeGoogle WorkspaceCRM
Requirements
- Detail-oriented and proactive
- Sharp eye and strong communication skills
- Good follow-through
- Organized and communicative
- Genuinely invested in keeping operations running smoothly
- Ability to notice inconsistencies and flag issues proactively
- No prior roofing experience required
- Proficiency with CRM platforms (will train)
- Experience with Podium phone system or similar (will train)
- Familiarity with Microsoft Office or Google Workspace
Responsibilities
- Review the sales pipeline daily to assess where each job stands in the process
- Identify jobs that have been stagnant or sitting at a stage longer than expected and flag them for manager review
- Contact sales representatives via text through the Podium phone system or CRM messaging to gather missing information and move jobs forward
- Update job records in the CRM accurately and promptly based on information received from the sales team
- Call Insurance companies on behalf of active claims and follow up on pending claims
- Send professional, template-based emails to clients at key stages of the job process
- Create client-facing photo reports using job photos provided by the field team
- Assist with basic project estimates using company-provided templates and pricing guidelines
- Maintain organized and up-to-date job files and records within the CRM and supporting systems
- Support the operations manager and sales team with day-to-day administrative tasks as needed
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