Patient Scheduling Coordinator - HCHB Required
Remote/Nationwide, USA, EST or CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft Office
Requirements
- Associate’s degree Preferred
- At least one (1) year of experience in home health preferred
- At least one (1) year of experience in a customer service capacity
- Proficient in Microsoft Office suite
- Minimum of two years general office experience
- One (1) year of experience in data entry or word processing functions
- Previous Home Health experience preferred
- Homecare Homebase (HCHB) experience is required
Responsibilities
- Scheduling the home visits for the field staff
- Assisting with the coordination of patient care
- Accumulating admissions/intake information
- Communicating with CFSS for possible staffing needs and concerns
- Works within the HCHB workflow structure as directed
- Compile the daily schedules of clinical staff
- Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager
- Assists POD personnel in care coordination of patient/client services
- Serves as a liaison between the field staff, patients/clients, and POD personnel
- Communicates with CFSS when order approval is holding scheduling
- Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift
- Process appropriately all visits that have been sent back from clinicians
- Weekend rotation as needed
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