Patient Scheduling Coordinator - HCHB Required

Remote/Nationwide, USA, EST or CSTFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Microsoft Office

Requirements

  • Associate’s degree Preferred
  • At least one (1) year of experience in home health preferred
  • At least one (1) year of experience in a customer service capacity
  • Proficient in Microsoft Office suite
  • Minimum of two years general office experience
  • One (1) year of experience in data entry or word processing functions
  • Previous Home Health experience preferred
  • Homecare Homebase (HCHB) experience is required

Responsibilities

  • Scheduling the home visits for the field staff
  • Assisting with the coordination of patient care
  • Accumulating admissions/intake information
  • Communicating with CFSS for possible staffing needs and concerns
  • Works within the HCHB workflow structure as directed
  • Compile the daily schedules of clinical staff
  • Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager
  • Assists POD personnel in care coordination of patient/client services
  • Serves as a liaison between the field staff, patients/clients, and POD personnel
  • Communicates with CFSS when order approval is holding scheduling
  • Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift
  • Process appropriately all visits that have been sent back from clinicians
  • Weekend rotation as needed
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