Wholesale Operations Specialist
New
LATAM BasedFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1–3 years
- Required Skills
- Microsoft ExcelGoogle SheetsNetSuite
Requirements
- 1–3 years of experience in logistics, fulfillment, or supply chain coordination.
- Strong organizational and multitasking abilities; thrives in high-volume, detail-driven environments.
- Proven experience working with 3PLs, carriers, and warehouse teams.
- Excellent communication and follow-up discipline — solution-oriented and proactive.
- Proficiency in Excel/Google Sheets.
- Familiarity with ERP or WMS systems (NetSuite a plus).
- Exposure to AI/BI tools and interest in process automation is a plus.
- Working English proficiency; able to operate cross-functionally in a global, remote setup.
- Alignment with Trafilea’s values: discipline, continuous improvement, and operational excellence.
Responsibilities
- Oversee daily inbound and outbound coordination with 3PL partners, ensuring smooth, timely, and accurate execution.
- Track shipments and resolve delivery issues within 24 hours, maintaining flawless communication between warehouses and cross-functional teams.
- Maintain accurate weekly reporting for receipts, order fulfillment, and performance metrics.
- Support inventory transformations (ticketing, labeling, re-kitting, DTC conversions) ensuring compliance with retailer specs.
- Collaborate with Sales Ops, Inventory, and Data teams to keep visibility and reporting aligned across channels.
- Manage retailer-specific SOPs, test launches, and readiness for new accounts.
- Drive automation of reporting and data processes in collaboration with BI teams.
- Build strong relationships with 3PL partners — coaching for continuous improvement and accountability.
- Ensure 100% operational readiness for new retailer launches, from process mapping to system validation.
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