Medical Records Specialist

New
K
KAMI WorkforceLegal Support Services
Metro Manila, PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
At least 5 years

Requirements

  • Strong experience working with confidential data portals, invoices, and reporting tools
  • Prior exposure to legal, financial, or healthcare record management
  • Proficient in record retrieval processes and document management
  • Familiarity with legal or medical record software (Bonus)
  • Laser-sharp attention to detail
  • Top-notch organizational skills
  • Problem-solving mindset with a proactive attitude
  • Customer service orientation
  • Degree or certification in Administration, Healthcare, or a related field preferred
  • At least 5 years of professional experience in administrative support, records management, insurance claims, or related fields
  • Previous experience in legal, accounting, financial, or medical records is a huge plus
  • Proficient in English (spoken and written)
  • Strong communication skills to liaise with U.S.-based legal teams

Responsibilities

  • Retrieve and organize medical records for active legal cases
  • Ensure every file is accurate, complete, and delivered on time
  • Request medical records from healthcare providers, hospitals, and custodians
  • Draft and send formal requests, authorizations, and necessary forms
  • Follow up via email, fax, and phone to ensure timely retrieval
  • Coordinate billing and invoicing with the accounting team
  • Keep detailed track of all outstanding requests and escalate issues as needed
  • Review and organize incoming records for accuracy and compliance
  • Ensure all invoices are correct and all documentation is complete
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