Medical Records & Demand Specialist - Ally

Colombia. Brazil. Mexico. Argentina. PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English, Spanish

Requirements

  • Prior experience supporting personal injury cases or legal case documentation
  • Bilingual proficiency in English and Spanish
  • Familiarity with requesting and organizing medical records and medical billing documents
  • Strong attention to detail and ability to organize large volumes of documentation
  • Excellent organizational and file management skills
  • Ability to handle confidential medical and legal information responsibly
  • Strong written communication skills and ability to follow structured processes
  • Experience preparing or assisting with personal injury demand packages preferred
  • Familiarity with treatment timelines, medical summaries, and damage calculations preferred
  • Experience working with case management systems used by law firms preferred

Responsibilities

  • Request and track medical records and billing statements from healthcare providers
  • Maintain organized documentation of medical records, bills, and related case materials
  • Build and maintain treatment timelines for personal injury cases
  • Review medical documentation to ensure completeness and accuracy
  • Assist in preparing settlement demand packages for attorneys
  • Calculate damages, medical expenses, and supporting financial documentation
  • Maintain accurate records of case-related expenses and supporting evidence
  • Coordinate with attorneys and case managers to ensure case files are complete and organized
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