Bilingual Medical Receptionist
W
Winning AssistantsHealthcare
Mexico. El Salvador. Costa Rica. Argentina. Colombia. Honduras, Pacific Daylight TimeFull-TimeMiddle
Salary6 - 8 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
Requirements
- Strong phone etiquette and professional communication skills
- Solid understanding of medical terminology (ophthalmology preferred)
- High attention to detail, especially for insurance and documentation tasks
- Ability to multitask in a fast-paced, high-volume environment
- Experience with scheduling, patient coordination, and administrative workflows
- Familiarity with insurance processes, authorizations, and e-fax systems
- Comfortable using practice management systems and communication tools
- Ability to quickly learn systems such as Medics Premier, Weave, or similar platforms
- Basic proficiency in email, spreadsheets, and documentation tools
- Background in healthcare (Medical Assistant, Medical Receptionist, or similar role)
- Experience in high-call-volume clinics or fast-paced environments
- Knowledge of appointment scheduling and no-show reduction strategies
- Bilingual in English and Spanish
- Proficient in speaking and writing English very clearly
- Must have relevant work experience
Responsibilities
- Answer inbound calls and manage phone reception
- Call, text, and email patients for appointment reminders and updates
- Respond to inquiries regarding insurance, copays, and appointments
- Provide pre-appointment instructions
- Schedule, reschedule, and confirm appointments
- Manage new patient referrals and bookings
- Handle voicemail follow-ups and return calls
- Process insurance e-fax referrals
- Manage authorizations and eligibility checks
- Organize and track patient-related documents
- Make outbound calls for appointment confirmations and follow-ups
- Conduct courtesy reminder calls prior to appointments
- Assist with day-to-day administrative tasks
- Maintain accurate and organized records and workflows
View Full Description & ApplyYou'll be redirected to the employer's site
