Legal Operations Manager
New
A
AshbySaaS
Remote - USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Artificial Intelligence
Requirements
- 5+ years of experience in legal operations
- At least 2 yearsâ experience working in legal operations within a high-growth technology company or startup
- Demonstrated experience evaluating, implementing and managing legal technology (e.g., CLM/workflow automation, intake/ticketing systems, contract repositories)
- Experience evaluating, implementing and experimenting with AI tools in legal or operational workflows
- Strong understanding of commercial contracting workflows and the needs of GTM teams
- Experience working cross-functionally with teams like Sales, RevOps, Security, Product, or Finance
- Highly organized with strong project management skills
- Analytical mindset with the ability to identify inefficiencies and design scalable solutions
- Excellent communication skills
- High ownership and execution focus
Responsibilities
- Build and own Ashbyâs legal operations function from the ground up, including systems, processes, and tooling.
- Partner with Commercial Counsel to bring commercial contracting fully in-house, reducing reliance on external counsel and improving speed and consistency.
- Lead the evaluation, selection, implementation, and ongoing management of contract workflow and management tooling (e.g. workflow automation or CLM).
- Partner closely with Sales and RevOps to support contract tooling rollout, drive adoption, and deliver enablement (playbooks, workflows, training).
- Design and implement a centralized legal intake function (e.g., legal inbox, ticketing system), improving visibility, prioritization, and response times.
- Identify and implement opportunities to leverage AI and emerging technologies to improve legal workflows, including experimentation with agentic tools and optimization of internal AI usage.
- Establish and maintain contract templates, version control, and documentation to ensure consistency and scalability.
- Build and maintain a centralized legal knowledge base, including playbooks, FAQs, and self-service resources that reduce repetitive inquiries from business teams.
- Collaborate cross-functionally with teams such as Security, Product, IT, and Finance to implement scalable legal and compliance workflows (e.g., security questionnaires, procurement tools, incident management).
- Own and continuously optimize the legal tech stack, including integrations with tools like CPQ and procurement platforms (e.g., Zip), and identify opportunities to adopt new tooling as the function matures.
- Support broader legal and company initiatives as needed, including fundraising or M&A data room management, compliance workflows, and cross-functional projects.
- Manage vendor and external counsel operations, including billing, budgeting, and performance tracking.
- Build reporting and dashboards to provide visibility into legal metrics (e.g., contract turnaround time, volume, bottlenecks).
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