Senior Manager, Product Development - Critical Infrastructure & Advanced Manu...
New
AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WAFull-TimeManager
Salary85000 - 90000 USD per year
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Job Details
- Experience
- 1-3 years
- Required Skills
- Microsoft Office SuiteGoogle Workspace
Requirements
- 1-3 years of experience working in (or consulting with) critical infrastructure, data centers, and/or advanced manufacturing facilities.
- Demonstrated experience developing successful training programs for Electromechanical Technicians, Instrument Technicians, PLC/Automation Control Technicians, Industrial Mechanics, Industrial Electricians, Critical Facility Engineers/Technicians, or similar roles.
- Deep understanding of (and how to operate/maintain/troubleshoot) the common equipment found in highly automated facilities such as: pumps, motors, motor controllers, PDUs, MCCs, sensors/actuators, PLCs/DCS/SCADA, VFDs, UPS, Diesel Generators, ATS, pneumatics, hydraulics, CRAH, CRAC, BMS, and similar equipment.
- Significant experience with safety requirements (LOTO/OSHA/NFPA) in environments requiring maintenance on high energy systems (electrical or mechanical).
- Strong background working with SOPs/MOPs/EOPs (or similar) to maintain or restore equipment in critical environments.
- Ability to troubleshoot complex electromechanical systems that experience faulted conditions and communicate that process to others.
- Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint) and Google Workspace (Docs, Sheets, Slides).
- Experience working on concurrent priority projects while maintaining excellent attention to detail.
- Self-starter with strong interpersonal, communication, multi-tasking, and problem-solving skills.
- Ability to take ownership over tasks and meet short and long-term deliverables.
- A passion for continuous improvement and keeping current on the latest trends in learning.
- BA / BS in the relevant fields or equivalent experience and/or Industry certifications related to safety, facilities, industrial systems, or automation.
- Experience designing curriculum or instructional content for adult learners in workforce, technical training, higher education, or corporate learning environments.
- Experience building labs, assessments, simulations, or scenario-based learning activities.
- Quantitative and qualitative analytical skills and project management capabilities, including knowledge of data visualization tools (i.e., Power BI, Tableau, etc.).
- Facilitation and coaching experience to various audiences.
- Certifications in OSHA, NFPA.
Responsibilities
- Lead the development, revision, and maintenance of curriculum, assessments, labs, instructor resources, and learner-facing materials for critical infrastructure and advanced manufacturing pathways.
- Translate technical concepts, procedures, and field practices into clear, job-relevant learning experiences for adult learners.
- Maintain ongoing oversight of materials to ensure quality and accuracy of curriculum.
- Collaborate with Product Development, instructors, platform or technology partners, and other cross-functional stakeholders to support successful implementation.
- Utilize technology and media to develop dynamic and engaging curriculum content.
- Design learning activities that are clearly structured, engaging, and built to support learner understanding, application, and instructor usability.
- Develop solutions (e.g., instructor-led, virtual, eLearning, blended, etc.) that provide relevant, challenging, and productive learning experiences.
- Define, document, and maintain the scope of learning materials.
- Perform risk assessment and mitigation and communicate clearly inside and outside the team.
- Research on new technical training offerings, upskill and take challenges to develop curriculum content and assessments.
- Complete special projects and requests as opportunities arise.
- Contribute to fine-tuning our content development process as we scale, and your work will ultimately deliver quality, reliable methods of measuring learners' progress nationwide.
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