Relationship Manager Associate
M
Marathon TalentUrban Development
Colombia, Eastern Time availability requiredFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- FigmaHubSpotGoogle WorkspaceSlackAsanaNotionCanva
Requirements
- High-level trust: Proven track record handling sensitive investor data and executive-level communications with discretion.
- CRM expertise: Deep experience with HubSpot and/or Klaviyo — including tagging, automation, segmentation, and list management.
- AI tool proficiency: Excellent prompt engineering skills. Must have working command of Claude (Anthropic), Gemini, and ChatGPT.
- Experience using AI to build workflows, draft communications, and automate tasks.
- Exceptional written and verbal English communication.
- Detail obsession: Catch missing tags, broken links, or overdue follow-ups.
- Design basics: Working knowledge of Canva and/or Figma.
- Self-motivated: Able to work independently, manage multiple relationship streams simultaneously, and prioritize.
- Proficiency with Klaviyo
- Proficiency with HubSpot
- Proficiency with Claude (Anthropic)
- Proficiency with ChatGPT
- Proficiency with Gemini
- Proficiency with Monday.com
- Proficiency with Google Workspace
- Proficiency with Canva
- Proficiency with Figma
- Proficiency with Slack
- Proficiency with Notion / Asana
Responsibilities
- Serve as the administrative engine behind executive outreach and partner communications.
- Manage CRM data integrity across 69k+ contacts and segment lists.
- Execute large-scale email deployments and 1-on-1 follow-ups for investor inquiries, event promotions, and partner communications.
- Act as the concierge for brand and affiliate partners, sending assets, tracking referral links, and distributing promotional materials.
- Monitor partnership and investor inquiries, filter and prioritize leads, and schedule discovery calls and coordination meetings.
- Provide weekly health reports on engagement rates, new partner sign-ups, investor interest levels, and affiliate activity.
- Monitor and maintain automated workflows, including welcome sequences, promotional offers, and investor nurture campaigns.
- Use company-approved AI tools (Claude, Gemini) to draft communications, build and run drip sequences, and automate follow-ups.
- Continuously enhance contact records, organizational profiles, event histories, and engagement data through automated and manual enrichment.
- Establish scoring models and segmentation frameworks that evolve with organizational growth.
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