People Product Specialist
New
M
MonzoFinTech
UK RemoteFull-TimeMiddle
Salary45000 GBP per year
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Job Details
Requirements
- Care deeply about making Monzo a better place to work and building things that make a meaningful difference for Monzonauts.
- Collaborative and thoughtful in work, good at bringing people together across teams, disciplines and time zones.
- Good at getting to the heart of a problem, especially when things feel messy or unclear.
- Comfortable switching between longer-term thinking and the practical work needed to keep things moving.
- Use data to drive decisions, while staying close to the human experience behind it.
- Strong judgement and can make thoughtful calls, even when there is no perfect answer.
- Comfortable challenging the status quo and asking whether thereâs a better way to do things.
- Curious and passionate about learning, and enjoy sharing ideas and helping others learn too.
Responsibilities
- Own the Performance lifecycle: Deep-dive into every touchpoint of the performance journey, from ambitious goal-setting and real-time feedback to meaningful reviews and personal development.
- Bridge the Gaps: Work cross-functionally with People Ops, Partners, Reward, and Tech to build and lead the execution of seamless, end-to-end processes that actually work for humans.
- Be Data-Driven: Use research and analytics to spot friction, measure what matters, and ruthlessly prioritise the work that has the biggest impact.
- Test & Learn: Pilot new ideas and iterate constantly, always keeping the Monzonaut experience front and center.
- Discovery and design: Use research, data and feedback to understand where the performance experience is working well and where it is falling short.
- Building the toolkit: Partner closely with People Tech to design tools and experiences that make performance simpler, more useful and easier to navigate.
- Shipping and iterating: Test ideas, run pilots and learn quickly from what works, validating ideas before scaling them more widely.
- Running the show: Manage and coordinate central performance projects, collaborating with a wide variety of SMEs and workstream leads.
- Landing the change: Help ensure new tools and approaches are adopted well and have the intended impact through effective communication and support.
- Measuring success: Define how success is measured and track whether changes are improving the experience over time.
- Keeping it fair: Help ensure the performance experience is thoughtful, consistent and fair, spotting risks like bias, unnecessary complexity or unintended consequences early.
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