Global Payroll Implementation Specialist EMEA/LATAM
New
R
RemoteHR Platform
South AmericaFull-TimeMiddle
Salary33300 - 74900 USD per year
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Job Details
- Languages
- English
- Experience
- Several years
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.
- Several years of Global Payroll Technical Implementation set-up experience on local payroll software.
- Excellent understanding of end-to-end Global Payroll and HR processes.
- Work experience in payroll operations and statutory requirements.
- Experience in accounting reconciliations.
- Excellent data management skills with high accuracy and attention to detail.
- Experienced in handling multiple projects with multiple stakeholders.
- An analytical mindset with great problem-solving abilities.
- A technical aptitude with computer literacy, data analysis, and critical thinking.
- Ability to succeed in a fast-paced, international work environment with a passion for making an impact.
- Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.
- A Customer-Care oriented mindset and ability to build client relationships.
- Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.
- Proficient in using Google Sheets or Excel.
- Ability to work within a MacBook Pro environment.
- Understand the need and idea to work largely asynchronously.
- Write and speak fluent English.
- Demonstrates strong automation and AI capabilities.
Responsibilities
- Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services.
- Analyze customers’ payroll needs and provide appropriate recommendations.
- Direct and manage the implementation of new customers from the start of the relationship.
- Obtain all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity.
- Configure Remote’s Global Payroll system on a customer-by-customer basis.
- Coordinate parallel payroll runs and reconciliation of wage-based taxes.
- Verify payroll and tax set up is compliant with statutory regulations.
- Coordinate and communicate payroll Go-Live.
- Hand over an accurate payroll to our Remote Payroll Operations team.
- Effectively communicate with customers, teammates, supervisors, and vendors in a timely and clear fashion.
- Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.
- Provide support and training to new customers and employees regarding payroll process and general country-specific payroll needs.
- Provide customer-focused interaction ensuring timely response, accurate information, and effective follow-up on all customer and/or internal requests and/or issues.
- Maintain confidentiality of all customer and employee information.
- Help in the creation and maintenance of the process documentation.
- Work with internal teams to improve our platform, completing UAT Testing through shipping.
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