Anti Piracy Engagement Specialist - LATAM
R
RuvixxSoftware Compliance
100% Remote (LATAM)ContractMiddle
Salary800 - 1000 USD per month
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Job Details
- Languages
- English
- Experience
- At least 1 year
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- At least 1 year of experience in customer service, sales, or compliance
- Currently living in LATAM
- Excellent English skills (written and spoken)
- Comfortable using Excel/Google Sheets
- Comfortable learning new CRM software
- Own reliable laptop/computer
- Headset for calls
- Stable internet connection
- Self-motivated
- Organized
- Happy working independently in a remote environment
Responsibilities
- Lead communications regarding software licensing and compliance cases via email, phone, and video
- Review case details and analyze the situation
- Keep CRM organized and up to date
- Manage leads
- Use negotiation skills to resolve compliance issues effectively
- Document processes
- Create reports
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