Anti-Piracy Engagement Specialist
R
RuvixxIntellectual Property Protection
Remote (Must be based in Brazil)ContractMiddle
Salary800 - 1000 USD per month
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Job Details
- Languages
- English, Portuguese
- Experience
- 1+ years
- Required Skills
- Business DevelopmentMicrosoft ExcelNegotiationGoogle Sheets
Requirements
- 1+ years of experience in sales, collections, business development, or customer engagement
- Experience in software compliance or B2B sales is a plus
- Fully fluent in English (written and spoken)
- Fluent in Portuguese
- Proficiency in MS Excel/Google Sheets
- Experience using CRM systems to track KPIs
- Resilient and persuasive with a "hunter" mindset
- Ability to thrive independently in a fully remote environment
Responsibilities
- Lead compliance and anti-piracy cases from initial contact to resolution
- Engage directly with customers and internal teams
- Manage important discussions regarding software licensing via email, phone, and virtual meetings
- Turn non-compliant users into happy, licensed customers
- Analyze investigation data to evaluate scenarios
- Prepare detailed reports
- Ensure all lead activities are accurately tracked in CRM
- Actively document workflows and share knowledge
- Help improve engagement strategies for the Brazilian market
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