- Research, test, and implement AI tools to boost team efficiency while enforcing safe usage guidelines.
- Administer MDM solutions including device provisioning, policy enforcement, and software deployment.
- Support security and compliance frameworks such as ISO 27001 and SOC 2 through internal audits and documentation.
- Manage daily IT operations including support escalations, onboarding/offboarding, and project execution.
- Refine systems, automate workflows, and create knowledge-base documentation for the remote team.