Strategic Accounts Solutions Director, Dermatology
New
H
HCEsquaredHealthcare
Remote (U.S.)Full-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- SalesforceMicrosoft ExcelPowerPoint
Requirements
- Bachelor’s degree
- 10+ years of experience in key account management, preferably with a focus on strategic or enterprise accounts
- Previous sales experience
- Excellent communication and presentation skills
- Proven ability to lead beyond direct reporting lines
- Strong problem-solving skills with a focus on business impact
- Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously
- Familiarity with strategic account management processes and methodologies
- Experience with CRM systems (e.g., Salesforce)
- Proficient with Microsoft Word, PowerPoint, Excel, and Outlook
- Able to travel up to 20%
Responsibilities
- Drive revenue growth by identifying opportunities for upselling and cross-selling additional products or services to deliver sales targets.
- Ensure a high level of client satisfaction and engagement to retain accounts and foster long-term relationships.
- Collaborate with internal teams to develop and propose customized solutions that address client pain points, enhance operational efficiency, and drive growth.
- Lead and coordinate the delivery of solutions, ensuring projects are executed on time, within budget, and to the client's satisfaction.
- Partner with the Solutions team to develop and implement joint business plans to drive growth and retention for each client.
- Regularly review account performance, identify areas for improvement, and proactively address challenges.
- Lead the development and execution of data analysis and reporting strategies for strategic accounts.
- Create and maintain dashboards, performance reports, and actionable insights to measure the effectiveness of initiatives.
- Conduct deep-dive analyses on customer behavior, trends, and performance to guide strategic recommendations and inform joint business plans.
- Analyze customer data to identify opportunities for revenue growth, retention, and improved satisfaction for strategic accounts.
- Provide insights into customer segmentation and solution engagement by clinicians to help tailor recommendations.
- Monitor industry trends, competitor activities, and customer feedback to adjust strategies.
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