Account Manager (Marketing - Paid Social)

New
Mexico. Colombia. Philippines. South Africa. Remote (Global)ContractManager
Salary not disclosed
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Job Details

Experience
3–4+ years

Requirements

  • 3–4+ years of experience in paid social advertising
  • Deep expertise in Meta Ads
  • Strong client-facing experience in a marketing agency environment
  • Proven experience managing multiple accounts simultaneously (high-volume portfolio preferred)
  • Strong understanding of performance marketing metrics (CPA, ROAS, CTR, etc.)
  • Exceptional communication skills—both written and verbal
  • Highly organized with strong attention to detail
  • Ability to operate in ambiguous, fast-changing environments
  • Experience collaborating with cross-functional teams (design, media buying, analytics)
  • Strong problem-solving skills and ability to think strategically under pressure

Responsibilities

  • Own and manage a portfolio of 20 client accounts, ensuring retention and long-term growth
  • Serve as the primary point of contact for all client communication and relationship management
  • Lead client calls, including performance reviews, strategy discussions, and campaign planning
  • Develop and refine paid social strategies, with a strong focus on Meta platforms
  • Translate performance data into clear, actionable insights and recommendations
  • Collaborate cross-functionally with design, ad operations, and analytics teams to execute campaigns
  • Manage creative production workflows, ensuring timely delivery of assets
  • Set clear expectations with clients and proactively communicate updates, risks, and opportunities
  • Identify performance gaps and proactively adjust strategy to improve outcomes
  • Balance multiple priorities and deadlines across a high volume of accounts
  • Act as the internal “translator” between client needs and execution teams
  • Contribute to improving internal processes, reporting, and client experience
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