Salesforce Administrator

New

Poland or SpainFull-TimeMiddle

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

Advanced Working knowledge of relational databases design concepts and data management
Advanced understanding of the Salesforce platform and administration of it
Sales and Service Cloud knowledge (mainly omnichannel, chats, embedded services, web-to case)
Proficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Inspector)
Experience in working with international teams
Knowledge of agile methodology / processes
Understanding of business processes
Ability to troubleshoot system, process and data issues
Strong communication skills, open to discussions, team-oriented, with a hands-on attitude
Demonstrate enhanced analytical, problem-solving, and logical skills, with the ability to lead others
Fluent English
Master advanced Salesforce features (Flows, validations, complex formulas)
Implementation of solutions using best practices
Experience with release management tools
Salesforce certifications, such as Salesforce Certified Administrator, Advanced Administrator, Salesforce Certified Platform App Builder, Service Cloud Consultant or Sales Cloud

Own and govern Salesforce configuration, including objects, fields, layouts, record types, search, reporting and dashboards
Maintain security such as user accounts, sharing rules, user roles, user profiles, user permissions, field level security, groups, validations
Manage mass imports, updates and exports of data
Ensure data integrity, security and perform required audits reviews
Design, implement and govern declarative automation architecture (Flows, approvals, assignment rules, email automation)
Manage operational requests, change requests and troubleshoot issues
Handle complex and escalated support requests, perform root cause analysis, and improve system stability and user experience
Assist in conducting training to business owners for new features and help with roll-out
Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materials
Own end-to-end delivery of Salesforce initiatives, coordinating admins, developers and testers across design, build, testing, deployment and post-release support
Mentor and guide other team members, enforcing best practices during design and implementation
Proactively lead and contribute to solution design, applying Salesforce best practices
Optimize existing builds to reduce technical debt and improve org health and efficiency
Manage deployments using CI/CD tools and GitHub

View Full Description & ApplyYou'll be redirected to the employer's site