Sales Support Administrator - Salesforce

T
TrinetixGlobal Connectivity, Telecom
Poland. Bulgaria. Romania. Ukraine. Slovakia. CzechiaFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
3–5 years
Required Skills
SalesforceMicrosoft ExcelQuality AssuranceData entry

Requirements

  • 3–5 years of business experience in a sales support or administrative role
  • Experience with CRM systems (Salesforce required)
  • Proficiency in MS Excel
  • Strong communication skills and fluency in English (spoken and written)
  • Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)
  • Experience in data entry and quality assurance
  • Telecom industry experience (Nice-to-have)
  • University degree (Nice-to-have)

Responsibilities

  • Provide administrative support to account managers and sales teams
  • Ensure accuracy of customer order data for Billing, Delivery, and other departments
  • Manage billing profile changes, novations, credit notes, and site code updates
  • Validate invoice dates and billing amounts
  • Support internal projects requiring sales administration expertise
  • Take ownership of administrative processes that impact sales operations
  • Deliver accurate and timely support to ensure smooth execution of customer orders
  • Solve complex administrative challenges and contribute to process improvements
  • Make sound decisions independently while collaborating across teams and geographies
  • Drive efficiency by introducing new tools, workflows, or practices
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