Customer Service Admin (Live Events & Customer Fulfillment Support)

A
AgentReal Estate Coaching
Philippines, MSTFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years

Requirements

  • 2+ years of experience in live event management, customer support, or digital fulfillment roles
  • Strong communication skills
  • Strong problem-solving skills
  • Ability to multitask
  • Ability to manage live sessions efficiently
  • Proficiency with online tools for events and course management

Responsibilities

  • Execute Calls / Event Deliverables / Coaching / Inbox Management
  • Run all live sessions, including weekly and weekend calls
  • Prepare event assets: slides, videos, timers, surveys, and event links
  • Admit attendees and manage chat during sessions
  • Fulfillment requests from Ben, including providing resources, links, and course access
  • Launch and manage calls
  • Breakouts & spotlight speakers
  • Gifts, bonuses, and follow-ups
  • Respond to students quickly and clearly
  • Clear inbox with solutions
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