Dutch Speaking Customer Agent - Remote In Greece

Mercier Consultancy Group

GreeceFull-TimeMiddle

Salary1646 EUR per month

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Job Details

Languages: Dutch, English

Requirements

Fluency in Dutch (both written and spoken)
Proficiency in English is a plus
Experience in customer service roles, preferably remote, is advantageous
Strong communication and interpersonal skills with a focus on customer care
Self-motivated and able to work independently in a remote environment
Proficient computer skills
Experience using CRM software and communication tools
Ability to multitask and manage time efficiently
Positive attitude, problem-solving skills, and dedication to customer satisfaction

Responsibilities

Deliver high-quality support to Dutch-speaking customers
Provide exceptional customer service in Dutch via phone, email, and chat
Assist customers with inquiries, issues, and product-related questions promptly
Maintain accurate and detailed records of customer interactions in the CRM system
Collaborate with other teams to enhance service delivery and customer satisfaction
Stay updated on company products, services, and policies

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1646 EUR per month

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