Automation Engineer (from Managed Service Provider)
E
EPS ConsultantsManaged Services Provider
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- RESTful APIsJSON
Requirements
- Previous experience working for a Managed Services Provider is mandatory
- Strong experience in automation engineering, workflow development, systems integration, or similar roles
- Advanced hands-on experience with Microsoft Power Platform
- Extensive experience with Zapier, Make.com, and Rewst
- Strong working knowledge of HaloPSA, Xero, and NinjaOne
- Strong understanding of APIs, webhooks, JSON, and data mapping between systems
- Experience managing data and process integration across multiple business platforms
- Strong troubleshooting and problem-solving capability
- Ability to design solutions that are scalable, maintainable, secure, and well documented
- Strong attention to detail with an operational and outcome-focused mindset
- Ability to communicate effectively with both technical and non-technical stakeholders
- Ability to work autonomously, prioritise effectively, and take ownership of delivery outcomes
Responsibilities
- Design, develop, test, and maintain internal automation workflows and system integrations
- Identify repetitive or manual business processes and convert them into efficient, supportable automation solutions
- Build automations that improve data flow, task execution, notifications, approvals, and operational reporting
- Manage and transform data across multiple business platforms, ensuring consistency, accuracy, and reliability
- Build and maintain integrations using APIs, webhooks, JSON, and low-code or no-code automation platforms
- Support data synchronisation and process integration across Microsoft platforms and operational tools
- Develop solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse
- Build and maintain workflows across Zapier, Make.com, and Rewst
- Work confidently with platforms including HaloPSA, Xero, and NinjaOne to support operational process automation
- Monitor automation performance, troubleshoot failures, and continuously improve reliability and efficiency
- Maintain clear technical documentation for workflows, integrations, dependencies, and support processes
- Recommend process and platform improvements that create measurable operational benefit
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