- Design, develop, test, and maintain internal automation workflows and system integrations
- Identify repetitive or manual business processes and convert them into efficient, supportable automation solutions
- Build automations that improve data flow, task execution, notifications, approvals, and operational reporting
- Manage and transform data across multiple business platforms, ensuring consistency, accuracy, and reliability
- Build and maintain integrations using APIs, webhooks, JSON, and low-code or no-code automation platforms
- Support data synchronisation and process integration across Microsoft platforms and operational tools
- Develop solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse
- Build and maintain workflows across Zapier, Make.com, and Rewst
- Work confidently with platforms including HaloPSA, Xero, and NinjaOne to support operational process automation
- Monitor automation performance, troubleshoot failures, and continuously improve reliability and efficiency
- Maintain clear technical documentation for workflows, integrations, dependencies, and support processes
- Recommend process and platform improvements that create measurable operational benefit
RESTful APIsJSON