Senior Consultant, Demand Integrations
Various locations (and remotely)Full-TimeSenior
Salary95000 - 117000 USD per year
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Job Details
- Languages
- English
- Required Skills
- Node.jsPythonSQLGitJavascriptKibanaMicrosoft Power BISalesforceJiraGoGrafanaRESTful APIsLinuxGitHubPostman
Requirements
- Experience with designing customer specific solutions based on internal tech
- Working with API integrations
- Experience with onboarding customers to a tech solution and being aware of a customer life cycle beyond the onboarding process
- Technical experience relating to REST APIs, API implementation, platform-to-platform integrations
- Ability to focus on large amounts of data daily
- Enjoys solving problems and prefers analytical methods
- Strong communicator and flexible team player
- Ability to convey complicated ideas to non-technical stakeholders
- Tech-savvy: postman/Bruno, git/github, Linux, basic API troubleshooting, basic code/engineering knowledge
- Basic understanding of Grafana, Kibana, opensearch
- Extremely thorough and detail-oriented in both communication and analysis
- Experience with SQL, Postman/Bruno, Power BI, JIRA, or Salesforce is a plus
- Ability to work in an evolving, fast-paced environment and manage multiple tasks simultaneously
- Confident in speaking and writing in English
- Bachelor’s degree (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred)
- Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/Node.js, and/or Go)
- Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure
Responsibilities
- Be the go-to person for internal stakeholders for all initial queries and/or escalations for customers in your portfolio
- Build relationships with other departments and key stakeholders internally
- Be a role model for creativity and a solution oriented mindset
- Manage internal changes and support your team and customers through it
- Have a clear understanding of your customers, their needs, cultural differences and challenges
- Review potential new customer’s API documentation and evaluate the complexity for our team to integrate with the customer’s solution
- Create documentation and guidance for our internal engineers for any new and existing Cint built integration
- Provide technical guidance to customers during all phases of their integration life cycle
- Investigate and resolve customer issues in a timely and professional fashion
- Develop a full understanding the industries in which Cint and your customers operate in and be able to promote Cint’s value proposition
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