Director of Strategic Operations
T
TRAILSMental Health
Remote - United StatesFull-TimeDirector
Salary127155 - 134219 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Google WorkspaceSlackNotion
Requirements
- 5+ years of experience in operations, chief of staff, executive support, program management, or a related role
- Experience in a high-growth startup or scale-up environment
- Proven ability to manage complex projects with multiple stakeholders and tight timelines
- Strong proficiency with productivity and collaboration tools (Google Workspace, Notion, Airtable, Slack, or similar)
- Experience building and maintaining organizational systems — information architecture, tracking dashboards, documentation
- Demonstrated experience in planning and leadership team events or off-sites
- Comfort working directly with and managing up to senior leaders, and working across all levels of an organization
Responsibilities
- Serve as a strategic partner to the CEO, anticipating needs and removing friction
- Manage the CEO's priorities, follow-up items, and key decisions
- Build and maintain organizational systems that support the leadership team's effectiveness
- Track open action items, decisions, and commitments across the leadership team and drive accountability
- Own the design, facilitation, and follow-up for all leadership team meetings
- Manage meeting cadences across the organization to ensure time is used intentionally and productively
- Project-manage the development of all high-stakes decks, including board presentations and all-staff meetings
- Design and maintain the organization's systems for tracking data, OKRs, and key metrics
- Build and steward documentation systems that keep institutional knowledge organized, accessible and up to date
- Lead end-to-end planning and execution for staff events and leadership retreats
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