Senior Account Executive - UK/I/Northern Europe

T
TwilioCloud Communications
UK or IrelandFull-TimeSenior
Salary not disclosed
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Job Details

Experience
8+ years
Required Skills
RESTful APIs

Requirements

  • 8+ years of Enterprise Sales experience
  • Track record of personally selling and closing complex solutions to enterprise and software companies
  • Strong experience identifying, mapping and prospecting enterprise accounts
  • Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
  • Experience in account management, developing large enterprise clients, and meeting or exceeding sales targets
  • Experience working with Fortune 500 or similarly large enterprises
  • Background in a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
  • Expertise in solution-based selling or consultative selling
  • Strong negotiation and contract management skills, including handling complex deals with long sales cycles
  • Prospecting and lead generation skills
  • Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders
  • Strong presentation and negotiation skills
  • Comfortable working in a dynamic environment
  • Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
  • Ideally, experience selling both to a business and technical audience
  • Understanding of the CPaaS & Customer Engagement ecosystem
  • Familiarity with Cloud communications (voice, SMS, chat, video, etc.)
  • Familiarity with Contact centre agent productivity and Conversational AI
  • Familiarity with APIs and integrations for communication services
  • Familiarity with Telecommunications industry dynamics
  • Knowledge of enterprise technology architecture and how CPaaS solutions integrate with existing systems

Responsibilities

  • Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
  • Master creating pricing proposals, negotiating terms and managing the contract process.
  • Build trust and mutual respect with technical customers and peers.
  • Think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
  • Balance challenging priorities and handle multiple projects/deals at the same time.
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