Partner Manager - Automattic for Agencies
AustraliaFull-TimeManager
Salary140000 - 170000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Lead GenerationWordPressAccount Management
Requirements
- 5+ years of experience in SaaS Channel Sales or Partner Management roles
- Preferably in the WordPress ecosystem
- Proven track record of achieving revenue targets
- Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization
- Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts
- Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions
- Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company
- Self-starter, proactive, and able to handle uncertainty while demonstrating own initiative
- Efficient Time Management: Ability to prioritize tasks and reprioritize as needed
- Experience working across multiple business units comprising many stakeholders and influencing factors
- Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually
- Excellent interpersonal and communication skills to effectively collaborate with internal and external teams
- Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
- Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences
- Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps
- Adaptable to new technologies, industry trends, and changes in the competitive landscape
Responsibilities
- Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation.
- Identify, source, and develop growth strategies to increase agency partners’ book of business.
- Monitor and report on sales performance and adjust strategies as needed.
- Take ownership of all aspects surrounding agency account management, including cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews.
- Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks.
- Identify, recruit, and onboard partners who align with the A4A program growth strategy.
- Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus.
- Become the agency’s trusted advisor.
- Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
- Collaborate on marketing and sales enablement programs for partners with respective BU’s.
- Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility.
- Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
- Gather feedback from partners to improve products, services, and the overall partnership experience.
- Advocate for partner needs within Automattic or the partner’s respective BU niche.
- Stay informed about industry trends, competitor activities, and market developments.
- Use market insights to refine partnership strategies.
- Ensure partners adhere to agreed-upon standards and compliance requirements.
- Seek ways to enhance the overall partner ecosystem within Automattic.
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